We, Monjin Interviews Private Limited, provide a web based online platform for jobseekers to showcase their skills through an online discussion with interviewers of our clients or neutral experts. This discussion is recorded and serves as a data base of vetted candidates for subscribing employers (customers). The visitors or users of this Website are job aspirants/candidates, experts/interviewers, subscribing employers, end clients of customers and general visitors. We offer different models of engagement for our users. Please refer the 'Business Models' section on our website www.monjin.com to understand the different models.
Please note that nowhere on the Website do we collect Personal Information from users under the age of 18 (eighteen) years which we have actual knowledge of. By the use of the Website you hereby expressly confirm that you are over the age of 18 (eighteen) years and legally eligible to enter into a binding contractual transaction and share Personal Information.
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We collect personal information when you register or sign up for a new account, when you use our services or when you visit the sites and/or links provided on the Website. When you register we ask for your personal information that is personally identifiable like name, address, e-mail address, industry, skills, work experience, number of years interviewing people, few minutes of introductory video and interview, which may also include your bodily image and voice, as well as your surroundings, including but not limited to background of the place of interview or any movements thereto or information that is not otherwise publically available. Once you register with the Website and sign in to our services, you are no longer anonymous to us.
There is certain information which is collected automatically such as Internet Protocol (IP) address, cookies, browser type, access time, error log etc. IP Address and cookies are received automatically from your internet browser and recorded into our server logs.
To enable our tech support team to trouble shoot in case of a problem, the screenshot of currently rendered Monjin page that the user is on at that moment can be seen by our tech support team. The screenshot is restricted to Monjin 's tab only and does not give any information about other tabs, this is to help you to navigate smoothly and extend support as required.
As part of our commitment to providing the best possible service to our users/callers we record all telephone calls answered in our contact centers. This helps us to identify ways that we can provide you with a better service.
We understand your personal information is important and we are committed to protecting your privacy. We store the recordings securely for the period as per prescribed by the Central Government under Information Technology Act and Rules, and might destroy them after this period.
Depending on the model through which you register, your name, contact details, your skills and experience is either collected during the registration process, or made available to us by the subscribing employer who has invited you for a video interview. Your Video Interview shall be scheduled through an online scheduling calendar and you shall be required to login into your account at the scheduled time. Once an online video conference session is established with the designated interviewer, the recording shall start and you shall be shown a message to that effect on your screen. The recording shall continue throughout the session till the interviewer stops the recording. Please note that your bodily image and voice, as well as your surroundings, including but not limited to background of the place of interview or any movements thereto may be recorded as part of the Video Interview. The recording at your side will continue even if the interviewer drops off temporarily due to lack of internet connectivity during the interview.
The Website uses information like Internet Protocol (IP) address, cookies, browser type, access time etc. to maintain the quality of our services and to provide general statistics about website visitors.
As per the business model and privacy setting chosen by you, the information provided by you including the introductory video, video interview recording/s, the Website will evaluate the information and make it visible to a particular subscribing employer and/or all the subscribing employers and/or to end client of subscribing employers and/or agencies and/or interviewers.
Whereas we thrive to increase the efficiency of our website, we do not give any warranty or guarantee that our privacy setting would work as intended every time.
The video recording file may be published, distributed, used, reproduced, modified, translated or displayed (in whole or in part) in any manner or medium by Monjin or its customers as part of the delivery of the talent collaboration, assessment, interviewing and selection services, as provided by Monjin. Further, Monjin shall have the sole discretion to refuse to post, remove or delete any matter, or may block or terminate access to any person including you, the session of Video Interviewing maintained or stored by Monjin. For this purpose, you hereby grant Monjin a non-exclusive, irrevocable, world-wide, royalty-free right to the Personal Information shared by you with Monjin.
Monjin may use Personal Information in the normal course of providing the Monjin Services; to operate or improve the Website and/or Monjin Services; to outsource certain services to strategic partners; to complete a transaction that has been requested; to develop aggregate information; provision of data storage; hosting the Website, marketing our services, organizing audits and performing web analysis and/or as otherwise disclosed to you.
Monjin may disclose any information about you and/or content created by you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to:
In addition, Monjin disclaims any duty, obligation or liability to provide you with prior or subsequent notice of disclosure of your data to government or law enforcement officials as above.
As per our discretion, we may offer third party links/sites on our Website. These third party links/sites have their own independent and separate privacy policies. Therefore, we are not liable for the contents or information and/or activities on the links/sites and how the links/sites use or disclose your personal information.
Any personal information or non-personal information may be disclosed to subscribing customers, agents, service providers or interview panels to fulfil our obligation to users and customers of Monjin.
The video interview and related files are stored in a manner that shall ordinarily be accessible only to the client(s) of Monjin who have subscribed to usage of Monjin for Video Interviewing services. Further, Monjin’s technical support team may request and be granted access to your Personal Information for troubleshooting and support purposes.
Monjin uses third party service providers in connection with its services. Specifically, Monjin uses third parties for establishing video conference, recording of such video conference, hosting its platform and associated data on a protected cloud infrastructure, and sending email or text notifications. Monjin may change its service providers from time to time as per the business demands. The aforementioned third party service providers may get access to your limited Personal Information while discharging their respective services. Monjin shall ensure your Personal Information disclosed to such third parties in connection with their services to Monjin, is used solely for the purpose of providing the applicable services, and shall not be further disclosed by such third party services provider to any other party.
The Website secures the personal information provided by you on computer servers in a controlled and protected environment to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction of the information. It is necessary that users keep their personal information including, but not limited to, email address and password confidential and must not share it with anyone to prevent unauthorized use or access of their personal information. We will not sell, trade or lease collected information without your consent, except in the circumstances as described elsewhere in this document.
Monjin implements Information Security industry standards and guidelines provided for under Information Technology Act, 2000 (Reasonable Security Practices and Procedures Rules, 2011) so as to prevent unauthorized access to the personal information, but at the same time does not give any warranties regarding the same. Few of the security practices that we have deployed inter alia include:
You agree and understand that Monjin is an online platform that enables Video Interviews and as an “Intermediary” within the meaning ascribed to it under the provisions of the Information Technology Act, 2000.
While Monjin takes all possible precautions to avoid misuse of Personal Data shared by you on the Monjin platform and the Website, you understand and acknowledge that there may be risks involved, including but not limited to the risk of physical harm, of dealing with strangers, foreign nationals, underage persons or people acting under false pretenses. You assume all risks associated with dealing with other users with whom you come in contact through the Website.
Because Monjin uses the service to maintain data about the customers, this information is secured in the same manner as described above for the customer data.